Privacy Policy
Last updated: July 19, 2025
1. Introduction
Lokmangal Ambulance Service (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under applicable laws.
2. Information We Collect
- Contact Information: When you call us or fill a web form, we collect your name, phone number, and email address to respond to your inquiries and arrange ambulance service.
- Call Logs: Our call-to-action links use click-to-call; we keep anonymized call-duration data for quality and training purposes.
- Usage Data: We use cookies and similar technologies (Google Analytics, etc.) to track site visits, page views, device type, and browser. This data is aggregated and anonymized.
- Location Data: If you enable location services when calling from a mobile device, we may capture approximate location (city level) to dispatch the nearest ambulance.
3. How We Use Your Information
- Service Provision: To schedule and dispatch ambulances, and communicate appointment details.
- Improvement & Analytics: To analyze site usage, measure ad performance, and improve our website and services.
- Legal Compliance: To comply with health regulations, billing requirements, and respond to law enforcement requests.
- Marketing: With your consent, to send you promotional messages about new services or offers. You may opt out at any time.
4. Cookies & Third-Party Tools
We use cookies and Google Analytics to understand how you interact with our website. Cookies are small files stored on your device. You can disable cookies via your browser settings, but some features may not function properly.
5. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share data with:
- Service Providers: Third parties who assist with website hosting, analytics, or messaging (e.g., Google Analytics).
- Health Authorities: As required by law or to comply with medical regulations.
- Legal Requests: When required by court order, subpoena, or other government request.
6. Data Security
We implement industry-standard administrative, technical, and physical measures to protect your data against unauthorized access, alteration, or disclosure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your personal data;
- Rectify or delete inaccurate or incomplete data;
- Object to or restrict processing of your data;
- Withdraw consent to marketing communications;
- Lodge a complaint with a supervisory authority.
To exercise any rights, email us at info@lokmangalambulance.com.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If we learn we have, we will delete it promptly.
9. Changes to This Policy
We may update this policy from time to time. We’ll post the updated date at the top and notify you via our website or email if the changes are material.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Lokmangal Ambulance Service
Plot No: C Erandawane, Karve Road, Pune 411004
Phone: +91-8860871421
Email: info@lokmangalambulance.com